IT Administrator

Eurekall Call Center

08 Mar 2024

Eurekall

Call Center

Information Technology

1

Mission

We are looking for a Network Administrator to maintain a reliable, secure and efficient data communications network. The ideal candidate will be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation. Our Network Administrator will also have to provide remote support to our clients.

Responsibilities

  • Fully support, configure, maintain and upgrade corporate customer’s networks and in house servers
  • Install and integrate new server hardware and applications
  • Keep an eye out for needed updates
  • Support and administer third-party applications
  • Ensure network security and connectivity
  • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses
  • Set up user accounts, permissions and passwords
  • Resolve problems reported by end users
  • Research and make recommendations on server system administration
  • Provide remote support to our clients

Requirements

  • Proven experience in a network administrator role (2+ years)
  • Hands on experience in networking, routing and switching
  • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
  • Ability to set up and configure server hardware
  • Familiarity with backup and recovery software and methodologies
  • Great at organizing, prioritizing and multitasking
  • Juniper, Cisco, CWNA or BCNE training
  • Fluent in English and french